<p>BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online.</p>

BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are vetted by BBB team members and sent to the business before they are published online.

What are BBB Customer Reviews?

What if I want to make a change or edit my original Customer Review?

How can I remove or retract my Customer Review?

How can I write a Customer Review for a business?

How can I write a review of a business?

Why was my Customer Review Not Posted?

How do I submit a review?

Can I submit an anonymous review?

Can I file both a complaint and review about the same issue?

Do Reviews have an impact on a business's letter grade rating with BBB?

Who can file a BBB Review?

Customer Reviews for Customers