Website (Member Benefit)21 articlesWill the BBB supplied website include an SSL certificate?Can I make edits/add content to my website?Will my BBB supplied website display the BBB seal?Show all
Email2 articlesHow do I Approve Receipt of BBB Emails?I received an email that appears to be from BBB, but I do not think it really is?Show all
Customer Reviews for Business10 articlesThe customer isn’t a customer of mine, how can I remove the review?How can I get more positive Customer Reviews?Are paid customer reviews legal? Do paid reviews violate BBB policy?Show all
Membership/Accreditation32 articlesHow do I apply to be a BBB Member Accredited Business?What is the Difference Between Registration and Member Accreditation?What does Member Accreditation do for my business?Show all
Customer Reviews for Customers5 articlesWhat if I want to make a change or edit my original Customer Review?How can I retract my Customer Review?How can I write a Customer Review for a business?Show all
Complaints for Customers9 articlesAre BBB Customer Reviews the same as BBB complaints?How does the complaint process work?What tone should I convey in my response?Show all
Customer Referrals for Business (Member Benefit6 articlesHow long after a customer submits a Get a Quote request does the business receive it? How can I learn more about Customer Referrals from BBB?How can a customer submit a quote for my business? Show all
Business Logo (Member Benefit)12 articlesCan I see some example business logos?Do you do a logo trademark review?Can I get the source file for the business logo your create?Show all
About BBB19 articlesHow do I file a complaint, post a customer review, or report a scam, or a bad ad?Can BBB recommend a reputable business for me to deal with?What is BBB’s Rating System?Show all
Get a Quote for Consumers4 articlesWhat does it mean if a business does not respond to my request for a quote?Are you able to tell me if my request was received?How long after a customer submits a request does the business receive it?Show all
Member Billing10 articlesWhy did I receive a past due invoice, I sent payment/paid online?Will my Member Accreditation automatically renew each year and will I get a notified?What can I do with Billing in my Online BBB Account?Show all
Complaints for Business24 articlesI disagree with the customer’s version of the complaint and want it removed.How do I file a complaint with the BBB on a business?What tone should I convey in my business response?Show all
Online Store (Member Benefit)13 articlesWill my online store display the BBB seal?How am I informed about the completion of my online store?Can I see some example online stores?Show all
Business Profile7 articlesDoes BBB report on government agency actions against businesses?What is a BBB Business Profile?Does BBB report on private and small claims court actions against businesses?Show all
BBB Account3 articlesWhat services are available in My BBB Account LoginWho is my BBB account rep and how do I contact them?How do I Register My Business?Show all
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